Make-ups of missed series classes will be allowed only by attending our Open Gym sessions (provided the student has enough experience) or by attending an online class. Open Gym sessions are used for reviewing things learned in your prior classes. OG times: Monday 1:30-3:30pm, Tuesday 11:00am-1:00pm, Thursday 12:30-2:30pm, Friday 2:15-4:15pm, Saturday (2 time options) 4-6pm or 6-8pm, Sunday 6-8pm. For online class make-ups, send an email to email@example.com letting us know which class you'd like to do and the class that you're making up. Make-ups must be made within the time of the series. After the series is over any make-ups will expire. We are now requiring each student to give us 48 hours notice of cancellation for their open gym reservation by email or your money/make up class credit will be forfeited.
Series refunds: No refunds are given for cancellation requests made less than 7 days prior to a series start date. Classes are non-transferable. If you need to cancel a series or class please do so in writing at firstname.lastname@example.org more than one week prior. Refunds are given, minus a $35 fee before 7 days of the series class, or a credit may be applied to your account. Drop-in class refunds: Cancellations for drop-in classes must be made 24 hours in advance in order to get a credit or refund. Please email email@example.com for credit or refund.